BC Call Center is a web based client call center and support management system.
Features:
-Powerful Help Desk Software
-Support distributed teams.
-Custom Call Types.
-Custom Call Status.
-Custom Call Classifications.
-Custom Call Origins.
-Associate Calls with Products.
-Crosslink Calls.
-Archive and restore calls.
-Archive and restore Clients.
-Quick Search.
-Powerful Advanced search.
-Intuitive, easy-to-use interface design.
-Simple Setup.
-Free Branding.
-Powerful Reporting Facility.
-ASP Web based architecture.
-Role based security.
-Administrator and employee automated email Notifications and access authorization.
-Data is stored natively in a standard Microsoft Access database file so up-scaling is a breeze.
-Scale to SQL Server, Oracle, Pervasive, DB2, and in FACT any OLEDB or ODBC capable database.
-Introduces Web 2.0 to your Company.
